Brake Check

Thank you for replacing my brakes today! Everyone at the company was so helpful. Especially Chris, I want to thank him for getting me back on the road so quickly today. The entire team are so professional and knowledgeable. This is by far the best auto repair shop I have been to.

I just want to say thank you to the whole staff at this location. Everyone was super professional, helpful and friendly. I would recommend this place to everyone. I had to drive from Maxwell(about 10 minutes from San Marcos) to this location hoping the get better service than the one close to me and my visit went beyond my expectations. Thank you guys! I won’t be scared or worried to send my mom alone here to get helped next time. We really appreciate it! Also super fast service!

I had a wonderful experience! Very professional and well-mannered individuals that work there. They not only showed me what needed to be done, but they were very thorough and explained their recommendations. I was there maybe 45mins, overall. Great job today guys! Keep up the great work!

Great friendly customer service . Was greeted right away. Went in for an. Oil change. Was the fastest service I had ever gotten. They were honest, told me my ac filters looked new,I didn't need new ones. Replaced fluids. Would definitely recommend this location in New Braunfels and I will be a returning customer. Thank you guys.

I came to this Brake Check location specifically asking to have only my back brakes replaced. I spoke with the guy who came outside and told him clearly that I didn’t want a full inspection—just the back brakes. He said “OK,” but when I returned from a quick run to H-E-B next door, I found all four wheels removed from my truck and the team looking over everything. I reminded them again that I only wanted the back brakes done, and we got into a bit of an argument. I told the employee he was wasting time by removing all four tires, and he responded that he pays his guys hourly, so it didn’t matter. That’s not the point. I didn’t authorize a full inspection, and it wasn’t what I asked for. At…